Worldwide Flight Services (WFS) part of the SATS Group, is a prominent name in the international air cargo industry with more than 50,000 employees worldwide. Our operations at Schiphol, Europe's third busiest airport, are fundamental to the logistics flow and trade through one of Europe's busiest airports. Our services ensure that goods reach their destinations worldwide quickly, safely and efficiently. We handle the receipt, storage and preparation of both import and export freight. This means that we sort, store goods safely and prepare them for further distribution. We unload trucks, build cargo on aircraft plates or in containers and ensure that every package arrives at the right place elsewhere in the world. Really every conceivable kind of cargo comes in, which makes our work fun; The world passes us by every day.
(Assistent) Manager Cargo Office
In this role, your challenge is to help further optimize the department together with the Cargo Office Manager. As the (Assistant) Cargo Office Manager, you will share responsibility for managing the Cargo Office team and have the ambition to grow into the role of Manager. Together with the Manager, you ensure that objectives are met by analyzing, designing, and implementing improvement initiatives that make the department more customer-focused, efficient, and accurate. You will foster a work environment in which compliance, safety, and continuous improvement are key. This position involves both operational and process-related challenges.
Responsibilities:
- Coordinate and manage administrative and logistical processes within the Cargo Office;
- Lead and support team members, with a focus on improving knowledge and performance;
- Act as the point of contact for employees, customers, and internal departments;
- Improve and optimize workflows, systems, and customer communication;
- Ensure accurate processing of transport documentation (such as airway bills) in internal and external systems;
- Monitor deadlines and ensure that files are complete, correct, and handled on time;
- Help oversee the handling of dangerous goods in accordance with applicable procedures and regulations;
- Ensure compliance with legislation, certifications, and quality standards;
- Report to the Cargo Office Manager on progress, bottlenecks, and opportunities for improvement.
Your profile:
- Minimum MBO-HBO (secondary vocational to bachelor's) level of education and thinking;
- Good command of Dutch and English language, spoken and written;
- Potential to grow into a more senior management role within operations;
- Knowledge and experience in continuous improvement and change management;
- Experience in management or leadership within a technical or operational environment is a plus;
- Excellent communication skills, result-oriented and quality-driven;
- Strong analytical skills and the ability to monitor progress effectively..
What we offer:
- As an Assistant Cargo Office Manager, you will be part of a motivated team where collegiality, quality, and speed are highly valued. You will receive support from a professional and driven logistics manager who is eager to share knowledge and help you grow. We provide a workplace where you will feel truly welcome, and where your development gets the attention it deserves.
- A fun and challenging position in a dynamic international environment at Schiphol;
- A competitive salary with excellent secondary benefits.
Are you a true team player with leadership qualities who can strengthen our team as a Logistics Assistant Manager? Then send your CV and motivation letter to the attention of Mirjam Hellinga, HR Manager. E-mail recruitment.ams@wfs.aero
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Type of employment: Full-time